Recruiteware
Modernizing Recruitment Infrastructure for Healthcare Agencies
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Recruiteware is a modern CRM platform designed to overhaul legacy recruitment infrastructure for Thomas Grant Recruitment—a healthcare recruitment agency with complex compliance needs. Built as a single-page application with a scalable Laravel backend and a highly responsive React interface, Recruiteware bridges the gap between candidate tracking, compliance management, and strategic insight.
Key achievements include a 90% reduction in page load time, 75% fewer user errors, and a 60% increase in daily active users, all while integrating seamlessly with the agency’s legacy database.
We didn't just modernise the system - we rebuilt the experience around how recruiters actually work
The agency’s outdated CRM struggled with slow performance, clunky UX, and disjointed data flows. It couldn’t meet the evolving compliance, usability, and performance standards required in today’s healthcare recruitment industry. Key challenges included:
Recruiteware was designed to fix all of this—without disrupting the agency’s existing database infrastructure.
The design thinking process for Recruiteware began with immersive discovery workshops to understand the pain points of each user type—from healthcare recruiters to compliance officers. Rather than relying on assumptions, we analyzed real workflows within Thomas Grant’s teams, mapping out key journeys such as booking placements, document uploads, and candidate registrations.
Using insights gathered, I restructured the information architecture to reflect role-based priorities and interaction depth. Low-fidelity wireframes and user journey flows were sketched out and validated in collaborative review sessions. We prioritized progressive disclosure, showing candidates only what they needed at each stage, and built visual clarity through a modular grid system, dynamic table states, and real-time data rendering.
The UI was designed to be adaptive, mobile-responsive, and accessible, ensuring that recruiters on the go and admins at a desk could achieve the same functionality with ease. Every component—from filters to dashboards—was tested for usability, hierarchy, and feedback responsiveness.
Members begin by registering through a custom-designed Divi form, which is captured by MemberPress. Each submission is held in review, pending admin approval via the New User Approve plugin.
Healthcare recruiters can quickly locate candidates using real-time search and filtering tools. Integrated DBS check monitoring, availability calendars, and booking placements streamline the recruitment flow.
Healthcare recruiters can quickly locate candidates using real-time search and filtering tools. Integrated DBS check monitoring, availability calendars, and booking placements streamline the recruitment flow.
Healthcare recruiters can quickly locate candidates using real-time search and filtering tools. Integrated DBS check monitoring, availability calendars, and booking placements streamline the recruitment flow.
Healthcare recruiters can quickly locate candidates using real-time search and filtering tools. Integrated DBS check monitoring, availability calendars, and booking placements streamline the recruitment flow.
Branch managers access a centralized dashboard to track team performance, monitor candidate and client pipelines, and oversee recruitment lifecycle operations efficiently.
Branch managers access a centralized dashboard to track team performance, monitor candidate and client pipelines, and oversee recruitment lifecycle operations efficiently.
Branch managers access a centralized dashboard to track team performance, monitor candidate and client pipelines, and oversee recruitment lifecycle operations efficiently.
Branch managers access a centralized dashboard to track team performance, monitor candidate and client pipelines, and oversee recruitment lifecycle operations efficiently.
Compliance officers upload, manage, and track expiring documents such as DBS checks. A dedicated audit log system ensures transparency and supports regulatory alignment.
Compliance officers upload, manage, and track expiring documents such as DBS checks. A dedicated audit log system ensures transparency and supports regulatory alignment.
Compliance officers upload, manage, and track expiring documents such as DBS checks. A dedicated audit log system ensures transparency and supports regulatory alignment.
Compliance officers upload, manage, and track expiring documents such as DBS checks. A dedicated audit log system ensures transparency and supports regulatory alignment.
Admins manage user roles and permissions, configure platform settings, and oversee system health through service uptime monitoring and error visibility tools.
Admins manage user roles and permissions, configure platform settings, and oversee system health through service uptime monitoring and error visibility tools.
Admins manage user roles and permissions, configure platform settings, and oversee system health through service uptime monitoring and error visibility tools.
External candidates can register, update profiles, upload compliance documents, manage their availability, and track upcoming bookings through a mobile-responsive self-service portal.
External candidates can register, update profiles, upload compliance documents, manage their availability, and track upcoming bookings through a mobile-responsive self-service portal.
External candidates can register, update profiles, upload compliance documents, manage their availability, and track upcoming bookings through a mobile-responsive self-service portal.
Backend: Laravel 11
Frontend: React + Inertia.js + TailwindCSS
System Integrations
Recruiteware is not just a rebuild—it’s a digital transformation of recruitment operations. It empowers consultants, compliance officers, and admins with role-based precision tools while integrating seamlessly into the company’s existing infrastructure. From scalable tech to intuitive UX, Recruiteware sets the benchmark for CRM systems in the recruitment industry.
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